Privacy Policy

Effective Date: September 6, 2026

Welcome to Staal Mall. Your privacy is important to us, and we are committed to protecting the personal information you share with us while using our website, services, and online shopping platform.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you have regarding your personal information.

By accessing or using the Staal Mall website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use Staal Mall, we may collect information that you voluntarily provide to us. This may include your name, mobile number, email address, billing address, shipping address, and other information required to process your orders.

When you create an account or place an order, we may also collect information related to your purchases, order history, delivery preferences, and communications with our customer support team.

We may automatically collect certain technical information when you visit our website. This may include your IP address, browser type, device information, operating system, pages visited, and general information about how you interact with our website.

2. How We Use Your Information

We may use the information we collect for purposes including:

Processing and delivering your orders.
Creating and managing your Staal Mall account.
Communicating with you about orders, payments, deliveries, returns, and customer support.
Improving our website, products, and services.
Providing a more personalized shopping experience.
Detecting and preventing fraudulent or unauthorized activity.
Maintaining website security.
Sending important service-related communications.
Sending promotional communications where permitted and where you have provided appropriate consent.

We use personal information only for legitimate business purposes and to provide and improve the services offered by Staal Mall.

3. Payment Information

Payments made through Staal Mall may be processed by third-party payment service providers.

Depending on the payment method you choose, payment providers may collect and process information required to complete the transaction. Staal Mall does not intend to unnecessarily store complete payment-card information on its own systems.

You should review the privacy policies and terms of the payment provider used for your transaction to understand how your payment information is handled.

4. Cookies and Similar Technologies

Staal Mall may use cookies and similar technologies to improve your browsing and shopping experience.

Cookies may help us remember your preferences, maintain shopping-cart functionality, understand website usage, and improve website performance.

You can generally control or disable cookies through your browser settings. However, disabling certain cookies may affect some features or functionality of the website.

5. How We Share Information

Staal Mall does not sell your personal information simply for the purpose of selling personal data.

We may share necessary information with trusted service providers when required to operate our business. These providers may include delivery and logistics companies, payment processors, technology providers, hosting providers, customer-support services, and other business partners.

We may also disclose information where required by applicable law, legal process, government request, or where necessary to protect the rights, property, security, or safety of Staal Mall, our customers, or others.

Third-party service providers may process information according to their own privacy policies and applicable legal requirements.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with applicable legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

When information is no longer required for these purposes, it may be deleted or securely disposed of, subject to applicable legal and operational requirements.

8. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information.

These rights may include requesting access to personal information we hold about you, requesting correction of inaccurate information, requesting deletion where legally applicable, withdrawing consent where processing is based on consent, or choosing not to receive certain promotional communications.

To make a privacy-related request, please contact us using the contact information provided on the Staal Mall website.

9. Marketing Communications

If you provide appropriate consent, Staal Mall may send you information about new products, offers, promotions, discounts, or other updates.

You can unsubscribe from promotional emails by using the unsubscribe option provided in the relevant communication. You may also contact us to request that certain promotional communications be stopped.

Please note that you may still receive essential service communications relating to your account or orders.

10. Third-Party Websites

Our website may contain links to third-party websites, applications, payment services, social-media platforms, or other external services.

Staal Mall is not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review the privacy policy of any third-party service before providing personal information.

11. Children's Privacy

Staal Mall's services are intended for general consumers and are not specifically directed toward children.

We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the situation and take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.

When we make changes, we may update the Effective Date displayed at the top of this policy. We encourage you to review this page periodically to stay informed about how Staal Mall handles personal information.

13. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the way Staal Mall handles personal information, please contact us through the customer-support or contact information provided on our website.

Staal Mall

Email: dghosh150@gmail.com

Website: www.staamall.com